Refund Policy

Effective Date: 08/01/2025

Capybara Gaming provides non-cash credit services for entertainment purposes only. Because our services involve the delivery of digital content, all sales are final, unless stated otherwise.

1. Nature of Services

Capybara Gaming facilitates the purchase and distribution of platform credits that may be used with external gaming services.
We do not host or control any games and do not guarantee game access or outcomes.

All credits have no real-money value, and may not be refunded, exchanged, or redeemed for cash.

2. Refund Eligibility

Refunds will only be considered if:

  • Duplicate charges occurred

  • You were unable to access credits due to a platform issue

  • Unauthorized transactions are confirmed

To request a refund, contact:
📧 support@capybaragaming.online
within 48 hours of the transaction. Resolution may take 7–10 business days.

Void where prohibited. Refunds are not issued in regions where access to promotional or credit-loading services is restricted by law.